PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES
LAST UPDATED AT: 26 Feb 2022
Proptee Europe UAB (“we”, “our” and “us”) is committed to protect
the personal data of its users (“user”, “you”, “your”) and to
respect their privacy. We comply with all relevant data protection
laws, including the EU General Data Protection Regulation 2016/679
Any capitalized terms used throughout this Policy defined in our
personal data we collect from you or that you provide to us via our
App and our Site and what your rights are in relation to the
personal data we hold about you. Please read this Policy carefully
to understand our views and practices regarding your personal
Proptee Europe UAB, the company owning and operating the App and
Site, is your data controller. This means that we are responsible
for, and control the collecting and processing of, your personal
data. You can find all our details under Contact us.
In order to download and use our App, we do not require any personal
information from you.
There are a few situations in which we do collect some personal
information from you, both directly and indirectly. These situations
are set out in more detail below.
We welcome any questions, queries and feedback via our e-mail address. During our interaction with you, we may collect some personal information from you or you may provide us with personal information, such as your name and your e-mail address. We use such personal information for the purpose of helping you solve problems, answering your queries or process feedback. We also use your e-mail address to keep you up to date of any changes to this Policy.
We rely on our legitimate interest to answer your queries, improve our App and keep you up to date of changes to this Policy when we process the personal information we collected from you.
By leaving your e-mail address on the form provided on our Site, you can sign up for our newsletter. Obviously, we need your e-mail address to be able to send you our newsletter. We rely on your consent in order to use your e-mail address to send you marketing materials. If you have provided us your e-mail address while communicating with us, we will not use it automatically to send you newsletters without your specific consent to do so. You can always withdraw your consent by contacting us or by clicking on the ‘unsubscribe’ link in the e-mail sent out to you.
Each time you use our App and Site, we collect some information — which may include personal information — from you automatically using third party-technologies such as Google Analytics and Hotjar. Such information includes your Internet Protocol (IP) address used to connect your computer to the Internet, and may also include other technical information. Examples of such information are screen resolution, browser type and version, language, time of your visit, crash/error details, referring site details, clicks on links, operating system type and version and App version.
You can choose to turn off our collection of the above information in the settings of the App.
We rely on our legitimate interest to administer and improve our App — including troubleshooting, data analysis, testing, research, statistical and survey purposes — and our legitimate interest to keep our App safe and secure, when collecting and processing this information.
A cookie is a small text file which is placed onto your computer
when you visit our Site.
We use Google Analytics in order to analyze user activity on our
Site. Google Analytics leaves a cookie on your computer every time
you visit our Site. If you want to know which data Google Analytics
collects and processes, please have a look at the information
provided via the following link:
We also use Hotjar in order to better understand our users’ needs
and other technologies to collect data on our users’ behavior and
their devices (in particular device's IP address (captured and
stored only in anonymized form), device screen size, device type
(unique device identifiers), browser information, geographic
location (country only), preferred language used to display our
website). Hotjar stores this information in a pseudonymized user
profile. Neither Hotjar nor we will ever use this information to
identify individual users or to match it with further data on an
individual user. For further details, please see Hotjar’s privacy
You can opt-out to the creation of a user profile, Hotjar’s storing
of data about your usage of our site and Hotjar’s use of tracking
cookies on other websites by following this opt-out link:
Please note that we do not sell your personal information to third
We do share some personal information with selected third parties
supplying us with certain services. For example, we use Mailchimp to
send out our newsletter. If we share any personal information with
such third parties, we require them to take reasonable steps to
safeguard any personal data shared with them. We have entered into
data processing agreements with all such third-parties.
We also share information with a third-party advertising company
that provides our users with advertisements, but we do not share any
information about identifiable individuals with them. Such third
parties only receive aggregated and/or anonymized information. For
example, when you install our App, some technical information such
as your operating system type and version will be send to the
advertiser in order to allow the advertiser to choose which
advertisement to show to you. We may also use such aggregate
information to help advertisers reach the kind of audience they want
We may also share the personal information we hold about you:
if another company acquires all or part of our assets;
if we are under a duty to disclose or share your personal data
in order to comply with any law, legal obligation or
In the event we receive a legal request to disclose your personal
information, we may notify you of such request before we do so,
unless this is expressly prohibited by the authority making the
request or if notifying you would be detrimental to us, the party
requesting your personal information, or any other person affected,
or to the investigation itself. If we can’t notify you of such
requests beforehand for the reasons set out before, we will try to
notify you afterwards.
We have appropriate security measures in place to prevent personal
information from being accidentally lost, or used or accessed in an
unauthorized way. We limit access to your personal information to
those who have a genuine business need to know it. Those processing
your information will do so only in an authorized manner and are
subject to a duty of confidentiality.
We use encryption to safeguard your personal data. All personal
information we collect or receive from you is stored on our secure
Unfortunately, the transmission of information via the Internet is
not completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data
transmitted to us; any transmission is at your own risk. Once we
have received your personal information, we will use strict
procedures and security features to try to prevent unauthorized
access and data breaches.
If a data breach is detected or suspected, we may suspend our App
and Site without prior notice. Should you have reason to believe
that your personal information is not secure with us, please notify
us as soon as possible.
We only retain your personal data for as long as we need it to
fulfil the purposes for which we have initially collected it. We may
retain certain information for a longer period of time to comply
with applicable laws or in our legitimate interests to prevent fraud
and to enhance safety.
Our services are directed to users located all over the world. The
personal information we receive and collect from users located in
the European Economic Area (EEA) may be transferred to, and stored
at, a destination outside the EEA.
Any non-EEA countries may not have the same data protection laws as
the EEA. In the event your personal information is transferred to
such countries, we have ensured that appropriate safeguards are put
in place to protect your privacy rights and give you remedies in the
unlikely event of a misuse of your personal information. This may
include the use of standard contract clauses approved by the
European Commission, binding the parties incorporating those clauses
in their contracts to protect the security and privacy of your
Under data protection laws, you have the following rights, which you
can exercise free of charge. You can exercise some of these rights
via the settings in the App. Others may require you to contact us.
We may request you for proof of identity and address when you
exercise your rights to ensure that you are the person entitled to
that information. Your rights are:
Access to your personal information and to certain other
supplementary information that this Policy is already designed
Require us to correct any mistakes in your personal information
which we hold.
Require the erasure of personal information concerning you in
Receive the personal information concerning you which you have
provided to us, in a structured, commonly used and
machine-readable format and have the right to transmit those
data to a third party in certain situations.
Object at any time to processing of personal information
concerning you for direct marketing.
Object to decisions being taken by automated means which produce
legal effects concerning you or similarly significantly affect
you. Object in certain other situations to our continued
processing of your personal information.
Otherwise restrict our processing of your personal information
in certain circumstances.
If you encounter any problems in relation to the use of your
personal data, please contact us so we can try to resolve your issue
As an EU/EEA citizen, you also have the right to lodge a complaint
with the supervisory authority in the EU/EEA member state where you
work, normally live or where any alleged infringement of data
protection has occurred. The supervisory authority in Lithuania is
the State Data Protection Inspectorate who may be contacted at
email@example.com or via telephone at
+ 370 5 279 14 45.
Any changes we make from time to time to this Policy will be
acknowledged in our App and on our Site. If the changes are
materially affecting you, the changes will come into effect 30 days
after we published our notification. Your continued use of our App
will be deemed your acceptance of our revised Policy.
Questions, comments and requests regarding this Policy are welcomed
and should be addressed to
firstname.lastname@example.org or to Proptee
Europe UAB at J. Savickio g. 4-7, LT-01108 Vilnius, Lithuania.